After-hours calls
Carriers and customers call around the clock; unanswered, the load is delayed.
Never miss another carrier call.
Operate between US and Latin American ports and cities. The agent answers every after-hours call, in Spanish and English, and logs it.
Call · carrier LIA · 21:40
onlineHellou Logistics, how can I help?
I have a load at the port, what time can I pick up tomorrow?
The window is 7 to 11 am. I am generating your appointment number now.
The problem
What it costs you today
Two languages
Your operation crosses the border and needs native Spanish and English support.
Scattered info
Appointments, status and docs live in calls nobody logs.
From day five
Concrete use cases
Book load appointments
The agent assigns windows and generates the appointment number instantly.
Shipment status
Answers where the load is without routing the call to your team.
Quick quotes
Qualifies the request and gives a price range in seconds.
Urgent escalation
Detects emergencies and transfers to a person with context.
Results
What changes with the agent
100%
of calls answered
+38%
appointments booked
24/7
in two languages
FAQ
Questions for your sector
Does it integrate with my TMS or appointment system?
Yes. We connect the agent to create and look up appointments directly in your system.
Does it serve carriers in English and Spanish?
Yes, natively, detecting the language of the caller.
What about a real emergency?
The agent identifies it and transfers immediately to your team with full context.
Answer every call, even at night.
Try it live. The agent shows you your case and books your demo.
