Contact Center Omnicanal con IA: La Revolución del Servicio al Cliente en Colombia
- Centralización total.
- IA empática y proactiva.
- Experiencia fluida.
- Velocidad y calidad.
- Integraciones.
Las empresas en Bogotá, Medellín, Cali, Cartagena y Bucaramanga enfrentan un gran desafío: ofrecer atención rápida, eficiente y personalizada en todos los canales.
En Hellou.ai, hemos desarrollado un Contact Center Omnicanal con IA que unifica llamadas, WhatsApp, redes sociales, email y chat en una sola plataforma. Esto garantiza una atención sin interrupciones y una experiencia impecable para tus clientes.
Automatiza, personaliza y optimiza la comunicación de tu empresa con inteligencia artificial.
Conexión Total: Contact Center en Bogotá, Medellín, Cali y Más
- Integra todos tus canales en una sola plataforma.
- Responde más rápido con IA generativa que entiende el contexto de cada cliente.
- Mejora la productividad de tus agentes con herramientas inteligentes.
- Reduce costos operativos sin comprometer la calidad del servicio.
- Disponible en toda Colombia, con fuerte presencia en Medellín, Bogotá, Cali, Cartagena y Bucaramanga.
Automatización Inteligente con IA
- Agentes IA que responden en WhatsApp, Instagram, Facebook Messenger, email y llamadas.
- Predicción de necesidades La IA analiza cada interacción y ofrece soluciones antes de que el cliente pregunte.
- Escalamiento a agentes humanos sin perder el historial de conversación.
- Empresas en Bogotá, Medellín y Cali ya han optimizado su atención con IA. ¡Únete a la transformación digital!
Omnicanalidad en Acción: Una Experiencia Sin Barreras
- Bogotá y Medellín: – Empresas de BPO, fintech y telecomunicaciones mejoran su eficiencia operativa.
- Cali y Cartagena: – Hoteles, aerolíneas y comercios garantizan respuestas instantáneas a clientes internacionales.
- Bucaramanga: – Clínicas y centros médicos reducen tiempos de espera con atención omnicanal.
- Tu empresa en Colombia merece un Contact Center omnicanal de última generación.
Beneficios del Contact Center Omnicanal de Hellou.ai
- Reducción del tiempo de espera con respuestas automáticas en segundos.
- Atención personalizada gracias a la integración con CRM y bases de datos.
- Análisis en tiempo real para tomar decisiones estratégicas.
- Disponibilidad 24/7 sin necesidad de aumentar personal.
- En Medellín, Bogotá, Cali, Cartagena y Bucaramanga, las empresas ya están transformando su servicio con nuestra IA.
Integraciones y Compatibilidad
- Nuestro Contact Center con IA se integra con los principales sistemas empresariales:
- CRM (Salesforce, HubSpot, Zoho, DataCRM y más).
- Sistemas de Help Desk y ERP.
- Plataformas de ecommerce y gestión de pedidos.
- Perfecto para empresas en Medellín, Bogotá, Cali y toda Colombia que buscan optimizar su servicio al cliente.
Mejora tu Atención al Cliente en Colombia Hoy
- Elimina las largas esperas y mejora la satisfacción del cliente.
- Automatiza tareas repetitivas y aumenta la eficiencia.
- Ofrece respuestas rápidas y precisas en múltiples canales.
- Solicita una demo gratuita y descubre cómo hellou.ai puede transformar tu Contact Center.
- 📞 Teléfono: +57 (324) 100-0600 | ✉️ hi@hellou.ai | 💬 WhatsApp Business
Contact Center Omnicanal con IA Integraciones
PHONE SYSTEM
Entrepreneur
$10 / month per User
Monthly Plan from $50
- Minimum number of users 5
- 1 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- 500 minutes per user to landlines and mobile phones in the United States and Colombia
- Voicemail to email
- Welcome Audio Message (IVR) - 1 of 1 level
- Call waiting - 6 calls
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 30-day retention
- Application for iPhone and Android smartphones
- Click to call button for website - Not included in the package, additional charge applies
- Reporters - Call History
- Technical support - email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Customizable integration and billing.
Small Business
$15 / month per User
Monthly Plan from $90
- Minimum number of users 6
- 2 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- Unlimited Outgoing Calls
- Landlines and mobile phones in the United States, Canada, Colombia, and landlines in Buenos Aires, Santiago de Chile, Mexico City, Rio de Janeiro, and Caracas.
- Voicemail to email
- Welcome Audio Message (IVR) - Multiples of up to 3 levels
- Call waiting - 12 calls
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 60-day retention
- Application for iPhone and Android smartphones
- Computer application (WebRTC)
- Audioconference room
- Call queues
- Ringing groups
- Click to call button for website - Not included in the package, additional charge applies
- Reporters - Call History
- Technical support - Telephone, email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Customizable integration and billing. (Wechat, Telegram, WhatsApp)
Corporation
$25 / month per User
Monthly Plan from $500
- Minimum number of users 20
- 5 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- Unlimited Outgoing Calls
- Landlines and cell phones in the United States, Canada, Mexico, Colombia, Brazil, and Spain. Plus, unlimited calls to landlines in Buenos Aires, Santiago de Chile, Mexico City, Rio de Janeiro, and Caracas.
- Voicemail to email
- Welcome Audio Message (IVR) - Multiples of up to 5 levels
- Call waiting - Unlimited
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 60-day retention
- Application for iPhone and Android smartphones
- Computer application (WebRTC)
- Audioconference room
- Call queues
- Ringing groups
- Click to call button for website
- Dedicated account manager
- Reporters - Advanced Analytics
- Technical support - Telephone, email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Se integra y se cobra a la medida (Voice, Wechat, SMS, WhatsApp, Telegram, CRM, ERP, Calendar)
Add-Ons
- Add User (Entrepreneur) $10.00 per moth
- Add User (Small Business) $15.00 per moth
- Add User (Corporation) $25.00 per moth
- E911 (USA) $9.00 per moth
- Call Recording per extension (30 Days storage) $6.00 per moth
- Name Caller ID (USA) $6.00 per moth
Llega más lejos con un
Contact Center Omnicanal basado en IA.
Disponible en Medellín, Bogotá, Cali, Cartagena y Bucaramanga.
PHONE SYSTEM
Entrepreneur
$10 / month per User
Monthly Plan from $50
- Minimum number of users 5
- 1 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- 500 minutes per user to landlines and mobile phones in the United States and Colombia
- Voicemail to email
- Welcome Audio Message (IVR) - 1 of 1 level
- Call waiting - 6 calls
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 30-day retention
- Application for iPhone and Android smartphones
- Click to call button for website - Not included in the package, additional charge applies
- Reporters - Call History
- Technical support - email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Customizable integration and billing.
Small Business
$15 / month per User
Monthly Plan from $90
- Minimum number of users 6
- 2 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- Unlimited Outgoing Calls
- Landlines and mobile phones in the United States, Canada, Colombia, and landlines in Buenos Aires, Santiago de Chile, Mexico City, Rio de Janeiro, and Caracas.
- Voicemail to email
- Welcome Audio Message (IVR) - Multiples of up to 3 levels
- Call waiting - 12 calls
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 60-day retention
- Application for iPhone and Android smartphones
- Computer application (WebRTC)
- Audioconference room
- Call queues
- Ringing groups
- Click to call button for website - Not included in the package, additional charge applies
- Reporters - Call History
- Technical support - Telephone, email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Customizable integration and billing. (Wechat, Telegram, WhatsApp)
Corporation
$25 / month per User
Monthly Plan from $500
- Minimum number of users 20
- 5 Phone numbers included (Choose the country) 7,400 cities worldwide
- Unlimited incoming calls to landlines and mobiles assigned by Hellou
- Unlimited Outgoing Calls
- Landlines and cell phones in the United States, Canada, Mexico, Colombia, Brazil, and Spain. Plus, unlimited calls to landlines in Buenos Aires, Santiago de Chile, Mexico City, Rio de Janeiro, and Caracas.
- Voicemail to email
- Welcome Audio Message (IVR) - Multiples of up to 5 levels
- Call waiting - Unlimited
- Number portability - Yes (According to regulations of each country)
- Call Recording - Yes (Additional charge per user) 60-day retention
- Application for iPhone and Android smartphones
- Computer application (WebRTC)
- Audioconference room
- Call queues
- Ringing groups
- Click to call button for website
- Dedicated account manager
- Reporters - Advanced Analytics
- Technical support - Telephone, email, web portal and chat
- Transactional IVR - Developed and charged as required
- Digital Agent based on Artificial Intelligence. Voice, SMS, and WhatsApp - Se integra y se cobra a la medida (Voice, Wechat, SMS, WhatsApp, Telegram, CRM, ERP, Calendar)
Add-Ons
- Add User (Entrepreneur) $10.00 per moth
- Add User (Small Business) $15.00 per moth
- Add User (Corporation) $25.00 per moth
- E911 (USA) $9.00 per moth
- Call Recording per extension (30 Days storage) $6.00 per moth
- Name Caller ID (USA) $6.00 per moth